What is your refund policy? (All purchases are final)

All in‑app purchases are final. We cannot issue refunds directly. For eligible cases, refunds are handled by the platform you used to pay:Ap...

My purchase has not gone through, what should I do?

If your purchase didn’t go through or you didn’t receive confirmation:Check your payment method. Make sure your card, balance, or payment ac...

I purchased an item that is missing from my account, what should I do?

Restart the game. Sometimes purchases take a few minutes to process. Closing and reopening the app often resolves missing items.Check your c...